"FREE" is Great!

I was traveling this past week and came to realize a convenience I had otherwise not recognized. 

It started at the very beginning of our trip.  We were on our way to the airport and could not remember the exact time of our departure and also could not remember how many bags we were allowed to check.  Thanks to a very simple 800 number, we quickly contacted the airline and were able to find the answers to our questions. 

While in St. Louis, we were desperately in need of the nearest White Castle location.  Again, thank you for an easy to remember 800 number, 1-800-THE CRAVE, and we were eating sliders in less than 15 minutes!  The simple format of 1-800, and then spelling out something clever is a welcome feature to my forgetful brain.

The greatest feature of the 800 number is the fact that there is no charge for the call.  With the abundance of extra charges on my cell phone bill, I love knowing there will be no charge for the call, particularly since the majority of my 800 phone calls are frivolous and non emergency.  Case in point:  Shopping.  When a business has an 800 number for customer service, I buy more.  I automatically know that I can talk to someone and take my time in figuring out what I want, or discuss any problems with my order. 

And at a time where everything costs or has a fee attached, “FREE” is great!

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