If You Buy It, Pay For It

I do a lot of collections for my work and for the most part the reason an invoice is not paid is because of simple human error.  The invoice was lost.  The proof of delivery is missing.  Our invoice doesn't match what they have in to pay.  Or it just simply go overlooked.  And then there is just unusual circumstance.  We had one customer who hadn't paid an invoice because they were caught up in the hurricane back east and were trying to get everything out of their flooded office space.  We were patient and understanding in their delay of getting payment to us.  And then there are those who make a purchase with absolutely no intention of paying the bill.  This is annoying.

I am naive, but I would never dream that a person would go through all the trouble to be set up as a customer, and place not just an order, but usually a rather large order, and have no intention of paying for it.  How do you received $10,000 worth of product and then just ignore the invoice and countless calls for payment?  And it further astounds me that they thing stalling will help.  "We will send some money soon."  Really?  "We put the check in the mail yesterday."  Really?  "Oh... I mean next week."  Really?

This is when a company such as ABC Legal comes in handy.  They file and serve legal process and they do it extremely quickly.  They also protect you from compliance issues.  They know what they're doing and know how to do it.

And usually, this gets the attention of the customer.

This is a sponsored post for ABC Legal, however, all the points and views are my own.